Privacy Policy
Last updated 2026. This policy explains what information we collect when you use this website or call our line.
Information we collect
We collect the information you give us when you call: your name, phone number, address, and details about the plumbing problem. If you email us, we collect your email address and the content of your message.
This website has no forms. Our hosting provider may keep standard server logs, such as IP addresses and page requests, to keep the site secure and working.
Call recording
Calls to our line may be recorded for quality and training purposes. By continuing a call after hearing or seeing this notice, you agree to the recording. If you do not want a call recorded, tell the dispatcher at the start and ask about another way to reach us.
How we use information
We use your information to answer your request, dispatch a plumber, schedule and confirm an appointment, improve our service and meet legal duties. We share the details a plumber needs, such as your address and the problem, with the licensed professional sent to help you.
Sharing and service providers
We share information with the plumbers who respond to your request, with service providers that help us run the phone line and website, and with authorities when the law requires it. We do not share your information for anything unrelated to serving you.
Retention and your choices
We keep information as long as we need it for the purposes above or as required by law. To ask what we hold about you, to correct it or to ask us to delete it, call (253) 275-5116 or email contact@expressplumberlakewoodwa.com.
Children and changes
This site is meant for adults who own or manage property. We do not knowingly collect information from children.
We may update this policy from time to time. The date at the top shows when it last changed.